PDSA – Plan, Do, Study, Act

Six Steps to Improvement

PLAN

Validate the need for improvement.

• How are we doing?
• How do we know?

Clarify purpose, goals, and measures.

• Why are we here?
• What do we need to do well together?
• How will we know how we are doing?

DO

Adopt and deploy an approach to continual improvement.

• How will we work together to get better?

Translate the approach into aligned action.

• What will we do differently?

STUDY

Analyze the results.

• What happened?
• What does the data show?

ACT/
ADJUST

Make improvements.

• What did we do with what we learned?